Quick Setup

This Quick Setup guide will help you set up your new GotVMail account.

• First, choose a voice talent. Your greetings can be professionally recorded and uploaded for you by our Voice Studio for only $75 (free for Max plan customers). You can also record them yourself for free.
• Next, create your greetings. After you've written your greetings we'll show you how to set them up.
• Finally, complete setup. When you're done, you'll get customized instructions to set up your account online and record employee extensions.

Please Note: If you selected a vanity number you will not be able to access your account via phone until after that vanity number has been activated. This can take up to 7 business days.

Step 1. Choose a Voice Talent

Remember, our Voice Studio will record and upload your greetings for only $75 (free for Max plan customers) saving you from having to record them over the phone. You may also choose to record it yourself for free.

Record it yourself at no extra charge. Instructions will be provided.

Step 2. Enter Your Information

Your Name:
Company:
Email Address:
GotVMail Number:
Your GotVMail Plan:	Choose Plan Max Grow Start Executive Platinum Gold Silver This guide will provide you with customized set up instructions based on your plan selection.

 

Step 3. Create Department Greetings

Name and assign extensions to each department then click the Create One for Me button to generate greeting scripts automatically. You can make changes before submitting. To add more greetings click Add Another Department below. Departments can use single digit extension shortcuts. Entering 1 for Sales is the same as entering 701, but is easier for callers. Assign extension 0 to "the operator" as many callers will press 0 when they are unsure where to go.		Department 1     1. Department Name: Example: Sales, Billing, Support, The Operator 2. Assign Extension: First Select Plan Type Above 3. Create Transfer Message: Example: Please hold while your call is transferred to Sales. 4. Create Voicemail Message: Example: Thank you for calling Sales. Please leave a message and a representative will return your call as soon as possible.
Add Another Department	Remove Department

   

Step 4. Assign Employee Extensions

Assign remaining extensions to employees. Instructions for recording employee extensions will follow. If you have already assigned extension 1 to sales you cannot assign 701 to an employee extension.		Employee Name: Assign Extension: Select a Plan Type Voicemail Message: Instructions for recording employee names and voicemail messages will be provided after you complete this page.
Add Another Employee		Remove Employee

   

Step 5. Create Your Main Greeting

Click the Create One For Me button to generate a Main Greeting based on your company name and departments. You can make changes before submitting. If you make changes to your departments above, make sure to click the Create One For Me button again.

Create Main Greeting:

   

Step 6. Optional Greetings

If you want to create scripts for On-hold Commercials, After-hours Greetings, Informational Extensions, or Q&A Extensions click here to go to the optional greetings page page.