greetings
Main Greeting
Whenever someone calls, they will first hear this greeting and can navigate to all other extensions from here.
- Call your account number
- Dial *
- Dial #
- Dial your PIN
- Dial # to enter Automated setup
You will then be prompted to:
-Record Main Extension name (# save, 3 to rerecord)
-Record Main Extension greeting (# save, 3 to rerecord)
After-hours Main Greeting
You may have a second main greeting that plays during the hours that you are not open. You can upload a greeting that will play when callers try to reach you between your closing and opening time.
1. Call your Account Number and press * to enter Subscriber mode
2. Press # to enter the Administrator mode
3. Enter your PIN
4. Press 4 to access the Manage Greetings Menu
5. Press 3 to setup After-Hours
Note: The office hours you set here apply to all of the extensions unless individual extensions set their own office hours.
After-hours Extension Greeting
Like the main greeting, an extension can also have a different message that plays between closing and opening times.
Extension Name
Before a call is forwarded to your extension, the caller will hear a default transfer message that says, “Please hold while I transfer your call to [extension name].”
