general settings

Your GotVMail account can be accessed via phone or online. mygotvmail.com is included with all GotVMail plans and gives you access to System Settings, Call Logs, Support, and other Administrative features online. It also gives you the ability to setup extensions, call forwarding numbers and change notification options online. Voicemail and Fax Delivery is a feature that gives you the ability to listen to messages on the Web or by email via MP3 attachments.

GotVMail has the ability for both an Administrative login as well as an individual employee login. Logging in as an Administrator via mygotvmail.com gives you access to all extensions, as well as the main system settings. Logging into a single extension gives you access to that particular extension's settings and no other administrative features (this is used to give individual employees access to their private extensions). By phone, the administrator has access to the Administration Main Menu.

To access your account via telephone:

1. Call your account number
2. Dial *
3. Dial your extension followed by #
4. Enter your PIN
5. You now have access to the extension main menu

To access your account online:

1. Go to mygotvmail.com
2. Enter your account number
3. Enter your extension
4. Enter your PIN
5. Press Log In