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Fax-on-Demand

With Fax-on-Demand you can store important documents such as manuals and price sheets so that they may be requested by callers instantly and automatically.  Callers can press 6 from the main menu to access the Fax-on-Demand menu.

To Setup Fax-on-Demand

  1. Call your account number and press * 6 to access the Fax-on-Demand extension
  2. Press * to enter Administator mode
  3. Enter your PIN

Fax-on-Demand options:
2 Store or delete a document
3 Record greetings
8 User options

Store or delete a document
Storing a document is done via fax machine. You will be asked to confirm that you are calling from a fax machine. Press 1 to continue if you are calling from a fax machine. If you are not, you will need to hang up and call back.

Each fax available to your customers or callers is provided through a three-digit number that identifies the fax. When you have called from a fax machine and are ready to store your document, you will need to enter any three digit number and press # (You can use any 3 digit number you want, and store up to 15 documents). Once you have accomplished that, you can press the start button on your fax machine to store the document.

To delete a document, enter the document number you want to delete followed by #.

Recording a greeting for the Fax-on-Demand extension

There are two types of greetings that you can record:
1 Prompts the caller to enter their fax number
2 Prompts the caller to enter their document ID

After selecting either greeting type, you will be prompted to record the greeting. Once you have recorded your greeting, you may press any key to accept and return to the main menu.

Note: If you do not record a Fax-on-Demand greeting, a default greeting will be played.