Overview

Learn more about GotVMail's award-winning Virtual Phone System designed for entrepreneurs by watching the How It Works presentation above.

With GotVMail, your small business can sound more professional and streamline its communications by creating a virtual office that connects callers to employees wherever they are, on any type of phone – home, office, VoIP, or mobile - without any equipment to purchase or maintain and starts at just $9.95 a month.

Sound more professional with a studio-quality custom main greeting, better manage incoming calls with multiple extensions for employees and departments, and simplify the ways callers reach you with live call forwarding and transferring.

GotVMail combines a unique toll free or local number with a host of advanced features. It functions as a virtual attendant, hosted PBX system, and sales and marketing tool allowing your small business to always sound its best. It also allows you to better manage voicemails and faxes with message delivery – listen to voicemails and view faxes right on your computer.

GotVMail:

• Comes complete with a toll free number accessible from anywhere in North America or a local number accessible worldwide.

• Supports an unlimited number of incoming calls so callers never hear a busy signal.

• Allows you to designate extensions for virtually any purpose – employees, departments, company information such as store hours, and sales/marketing promotions.

• Allows each extension to have its own call forwarding number(s). For example, "Operator" can forward a caller to your cell phone in New York and "Sales" can forward callers first to your business partner’s home office in Los Angeles and then to another employee’s cell phone.

• Allows callers to hear music-on-hold while waiting to be transferred – choose from a number of genres such as jazz and classical, or upload your own custom music.

• Provides employees with their own extensions that can be administered online or via any phone.

• Allows voicemails and faxes to be emailed as MP3 audio or PDF attachments.

Custom Main Greeting

“Thank you for calling Acme Consulting. If you know your party’s extension, please enter it now or press 8 for the dial-by-name directory. For sales, press 1. For support, press 2. Otherwise press 0 or hold for a representative”

When calling your GotVMail toll free or local number, callers will first hear your company’s main greeting which you can record over the phone, upload online, or even have professionally recorded by our Voice Studio.

In the main greeting, you can instruct callers to choose an extension or press 8 for your company's dial-by-name directory. Once callers choose an extension, the call is forwarded directly to the phone number(s) for the person or department designated for that specific extension.

Multiple Extensions

Have both department and employee extensions on your GotVMail account. For example, assign single-digit extensions 1, 2, and 3 for sales, support, and billing departments, respectively, and then assign three-digit extensions 704 through 708 for individual employee extensions. Your callers can press extension 8 from the main menu to reach the dial-by-name directory.

Departments can all be handled by a single person (such as yourself if you are a single employee company) or by multiple employees either in a single office or scattered nationwide or around the globe. You can forward all department calls to one number (cell phone, home phone, office phone) and, with the Call Screening feature, still know which department the caller chose.

You can also provide callers with more information about your company such as store hours, directions to your office, and products and services.

Call Forwarding

GotVMail's hosted phone service is customizable for 1 or more employees, and works with any phone - including your home, office, VoIP, or mobile. It works from anywhere, on any phone, yet requires no additional equipment or software to purchase or maintain.

For example: After listening to your custom main greeting, a caller presses 1 for sales and is placed on-hold with music while the call is forwarded to the cell phone you have designated to receive sales calls. After answering your cell phone, you’ll hear several options for how to handle the call: Press 1 to accept the call, press 2 to send the caller to the sales extension’s voicemail, or press 3 to hear the caller’s number.

If the caller leaves a voicemail, you can be notified in several ways: Have it emailed to you as an MP3 audio attachment, receive a text on your cell phone, or be called automatically on your phone. GotVMail can even send the message via MMS (multimedia message) to your mobile device.

Voicemails and Faxes

GotVMail allows you to easily access and organize all of your voicemails and faxes using any phone, online at myGotVMail or have them delivered to you with the Voicemail and Fax Delivery feature. With this feature, each extension can have different email addresses to send voicemails or faxes to.

GotVMail's Voicemail and Fax Delivery feature can also send voicemails and fax messages to your mobile device via multimedia message (MMS) or simply notify you of a new message via text message (SMS) or an automated phone call.

Each extension can have a unique set of email addresses and settings for notification and message delivery. You can even turn the GotVMail Voicemail and Fax Delivery options "On" or "Off" at any time and modify settings online through myGotVMail or by using any phone.

So regardless of where you and your employees are, GotVMail is there, allowing you to always stay connected and be in control of your company's virtual phone system.