Sound More Professional
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Toll Free or Local Number
With GotVMail, your small business can have a toll free number, a local number or both.
When signing up, search instantly for the exact toll free number you need or let us assign a generic one for you. If you already have a toll free number with another provider you can easily transfer it to GotVMail.
You can also add local numbers from multiple cities throughout the US to give your business a more local feel with an even larger multi-city company image. To view current list of our available local number by city and area code click here.
Custom Main Greeting
“Thank you for calling ABC Company… for sales, press 1…” The main greeting is the first thing a caller hears when calling your GotVMail number.
Welcome callers and direct them to departments, employees and information. Completely customizable, your main greeting will make your small business sound like a big company.
Multiple Extensions
Dedicate an extension to each employee and department so your business can run more efficiently and project a big business image to your customers and callers.
Each extension has its own call forwarding, voicemail and message delivery settings. Even if you’re the only employee, by utilizing multiple extensions you are giving your small business the big business sound that it needs.
Voice Studio
Sounding professional is easy when you have your greetings and prompts recorded using GotVMail's Voice Studio.
With several professional voice talents available you can find the right sound to suit any small business. We can even record in different languages and produce top quality on-hold commercials.
To lsiten to our available voice talents click here.
Dial-By-Name Directory
A Dial-By-Name directory is a feature normally found in large company phone systems. Available from GotVMail, this feature can lend your small business a Fortune 500 image and provide added convenience for you and your callers.
Simply enter the employee names online and callers can reach the right person without knowing the extension. They can just dial the first few letters of the first or last name.
Music-On-Hold
Music-On-Hold with GotVMail is a great way to keep your callers happy and engaged while on hold. You can choose from several preloaded selections or upload your own music via the web.
You can also create and use your own on-hold commercial and reach out to this valuable and captive audience.
Stay Connected
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Call Forwarding
GotVMail's Virtual Phone System is designed to help you stay connected from the road, at home or anywhere you go.
With call forwarding, you and your employees can be reached on virtually any telephone in the world: whether a mobile, home or office phone.
GotVMail's worldwide call forwarding keeps you connected so you have the freedom to work from anywhere.
Call Screening & Announce
Stay connected with call screening and announce. When you answer a GotVMail call you'll have 3 options you can choose from: answer the call, send the caller to voicemail or hear the caller's phone number.
You can even choose to hear the caller’s name before deciding. Callers remain on hold, with music, while you decide what option works best for you.
Voice & Fax Delivery
Stay connected even when you can't take a call. GotVMail can deliver messages to multiple email addresses and mobile devices. Voicemails are converted to wav or mp3 audio files and sent via email or multimedia messages.
You can even have faxes delivered as PDF attachments so you can listen to your voicemails and view faxes no matter where you are.
Unlimited Call Handling
With the Unlimited Call Handling capability built into the GotVMail Virtual Phone System your company can take calls from multiple callers all at once.
Even during the busiest times for your business GotVMail’s multi-million dollar infrastructure keeps your lines open so callers never hear a busy signal.
VirtualFax
Your GotVMail toll free or local number can double as a fax line allowing you to receive faxes without any equipment.
Once an incoming fax is detected it is converted to a digital image that you can access online, have forwarded to a fax machine anywhere, and even have delivered via email as a PDF.
Live Call Transfer
Live Call Transfer from GotVMail gives your small business capabilities even a big business could appreciate.
Your employees can be across the country or even the world, yet transfer calls to other extensions or even different phone numbers.
This is how it works: if you receive a call at home from your sales extension, you can put the caller on hold and transfer them to your business partner’s extension or your assistant’s cell phone. Try that with a traditional phone system.
Conference Calling
Having a conference call is easy with your GotVMail account. Simply enter the numbers you want to conference and let GotVMail connect everyone together.
With GotVMail, you won't need to use a separate service to implement this important business tool.
Virtual Calling Card
Each extension has a calling card feature in cases of an emergency or when you want calls to customers to appear as coming from your GotVMail toll free or local number.
With the virtual calling card feature, you and your employees can always stay connected.
myGotVMail Web Administration
Control everything easily from any computer at mygotvmail.com.
You can listen to and organize your messages, add users, update phone numbers and much more with the click of the mouse.
No software is required and changes are applied instantly so your phone system will always keep up with your growing small business.
Advanced
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Informational Extensions
Allow callers to access important information 24/7 using listen-only informational extensions loaded with everything they need to know.
It’s a great place for customers to access directions to your store, a description of your product or your hours of operation. Informational Extensions from GotVMail allow callers to get the critical information they need instantly.
Online Call Reports
GotVMail makes it easy to keep track of everything with Online Call Reports.
You can track minute usage for each extension, as well as have a record of each phone number that calls you. Search for specific numbers, get call history and much more.
After-Hours Mode
Using GotVMail's After-hours Mode allows you to automatically change your company and department greetings at a specified time each day.
Now, when a call comes in after-hours your greeting can set the right expectation and direct them to an alternate means to reach you.
Fax-On-Demand
Your callers can help themselves to forms and printed information using our simple fax-on-demand feature.
You simply fax documents into your account, creating a library of documents that callers can request via fax instantly any time of day. Ideal for order forms, maps or anything else you want your callers to access on-demand 24 hours a day.
Q&A Extensions
Sometimes a regular voicemail just won't do. Question & Answer extensions allow you to gather critical information from callers even when you are not available.
Use Q&A Extensions to ask a series of questions and GotVMail will combine the answers into one voicemail message.
Call Routing Extensions
GotVMail's Call Routing Extensions provide customized solutions to your unique needs.
With holding extensions (or automatic call distribution queues) multiple callers can be on hold simultaneously before automatically connecting to the next available employee. Calls can also be routed using Rotational extensions so that each employee receives an even share of the calls each day.
This is a great way to run a sales office to ensure everyone has an equal chance to take calls.
Distribution Lists
Get the message out to everyone in your organization quickly using Distribution Lists.
Record messages and then send them to multiple extensions at once. You can broadcast a message to groups within your small business or the entire company easily with GotVMail.
