Press Releases

HostedSupport.com Announces Marketing Partnership with Leading Small Business Telecommunications Service Provider GotVMail Communications

HostedSupport.com and GotVMail have agreed to partner to cross-sell their respective services and products.


Los Angeles, CA (PRWEB) March 22, 2006 -- HostedSupport, a leading provider of affordable customer support automation solutions for growing online businesses, announced today that the company has signed a co-marketing agreement with leading virtual phone service provider GotVMail Communications.

"Both GotVMail and HostingSupport.com are working with growing small business customers who are looking for solutions to common problems that allow them to focus on their core business," said John Joyce, vice president of business development for GotVMail. "This co-marketing agreement allows us to develop marketing programs that benefit our respective customers."

GotVMail offers virtual telecommunications services that allow small businesses, home-based businesses, and mobile entrepreneurs to always sound their best, better manage incoming calls, and simplify the way callers reach them With GotVMail, small businesses have big company telecommunications capability and functionality — including a virtual local or toll-free number with a customized main greeting, multiple mailboxes for departments or employees, music-on-hold, and more — starting at just $9.95 a month. Calls can be forwarded to a cell phone, home office, anywhere. Voicemails and faxes can even be emailed as MP3 and PDF attachments.

"We deal with an alarming number of frustrated business owners that are looking for a simple solution to their customer support problems," said Steve Hartert, HostedSupport vice president of marketing. "They need solutions that are fast, easy-to-implement and low risk. Both GotVMail and HostedSupport offer solutions that allow small business to be closer to their customers and better support their needs."

G The reality many small businesses are facing is that customers are demanding more and higher levels of service from them. Business owners must be able to resolve customer issues quickly and effectively. Increasingly, customer support is focused on answering large volumes of repetitive email questions. As the volume of email grows, the time devoted to responding to these repetitive questions can hinder the ability of owners to focus on the needs of their core business. HostingSupport's ezSupport products address the growing requirement for automated responses to repetitive email questions by automatically answering 80 percent of incoming questions.

About HostedSupport.com
HostedSupport.com is a leading provider of affordable customer support automation for web businesses. Its easy-to-use system can be set up in 20 minutes and eliminates many of the support "pains" involved in answering and tracking customer questions and problem tickets. Businesses using HostedSupport.com's products eliminate most of their manual, time-consuming customer support tasks while improving customer support and retention. HostedSupport.com is headquartered in Los Angeles, California. Its clients and partners include: eBay, PCMall, E! Online, TicketWeb, NetMagazines.com, Salesnet, Yahoo! Search Marketing, BrandMuscle, MyGolfBallStore, eBoz, Roving, Bravenet, and ePublicEye.

About GotVMail Communications
GotVMail's virtual phone system for small and home-based businesses and on-the-go entrepreneurs provides big company functionality and sound for as little as $9.95 a month. With GotVMail, these companies sound their best, gain control over incoming calls, and simplify the way callers reach them. Customizable for 1 to 10 employees, GotVMail works with any phone, from anywhere, yet requires no additional equipment or software. GotVMail - The Professional Sound of Today's Small Business. gotvmail.com

Press Contact:
David Powers
GotVMail Communications
617.395.5700, x712
david.powers@gotvmail.com