Working at GotVMail

Who We Are

GotVMail is The Entrepreneur's Phone System^™. Recently ranked #66 on the prestigious Inc. 500 List of Fastest Growing Private Companies, we provide a Virtual Phone System that helps small businesses stay connected and sound more professional.

What We Want

Exceptional people. GotVMail employees are outstanding at what they do, and we expect nothing less from prospective candidates. We're looking for dynamic team players that set the bar high, and then surpass it. We're not talking about automatons though -- you've got to have a little soul. That means we expect you to play as hard as you work. Luckily, at GotVMail, it's possible to do both.

How to Find Out If You're the Right Fit

At GotVMail, we pride ourselves in having a diverse group of people that work together collaboratively to provide the best product possible. That means you must have a penchant for problem solving and an eye for detail. And it doesn't hurt to have a good sense of humor, too.

Culture

GotVMail is different, and so are you. Our employees represent over fifteen countries, and come from all over the United States. We take pride in being able to provide a lively and entrepreneurial work environment that will inspire you to innovate, create, and deliver superior products and services.

We think the best way to understand the needs of our customers is to think like them, which isn't too hard for our employees to do when you consider GotVMail's entrepreneurial roots. As entrepreneurs serving other entrepreneurs, we have a unique window onto the needs and demands of this particular group. Despite our innate understanding of what it takes to run a successful business, we still need to stay one step ahead of the customers we serve—that means we always encourage creative new business solutions and fresh ideas.

Life at GotVMail is fast-paced, fun, and always evolving. Our employees thrive in a collaborative environment in which they draw on each other's varied skill sets and individual strengths. Not only does this make work more exciting, but it allows everyone the chance to make a significant contribution with each project, and learn from each other along the way.

Technology

When customers talk, we listen. Interacting with our clients is the catalyst for our technological innovation, and our commitment to quality means we insist on creating products with integrity. By utilizing the best tools possible, and leveraging our true carrier grade telecommunications network, GotVMail delivers products and services that are powerful, reliable, and leading-edge.

Unwilling to choose style over substance, GotVMail customers can count on having both when they use our tools and services. Our products out-perform others on the market because our emphasis on development produces cutting edge technology that is still extremely user-friendly.

Engineering

GotVMail's engineering road map places special significance on creating an environment in which software developers can work both as individuals and as a cohesive team. Through the use of various technologies including virtualization, employees can work efficiently in all phases of the engineering process, whether in development, when changes could potentially be disruptive, or QA, when collaboration is key.

Creating software that is maintainable and can stand the test of time is our highest priority. In order to achieve this goal, and remain adaptable to change, we employ an iterative-based, "agile" development approach to the completion of projects. By implementing industry best practices such as Use Case Analysis, UML Modeling, and peer code reviews, we demonstrate our commitment to creating superior products in an environment where processes are constantly being refined.

Marketing & Customer Support

Marketing

We've built a strong brand reputation on the simple fact that we know entrepreneurs. GotVMail empowers entrepreneurs by providing tools that allow them to stay connected and grow their businesses.

GotVMail boasts industry leading ROI metrics, conversion, and analysis applications, and a mix of both strategic and operational marketing approaches. As the industry increasingly moves towards methods of conversational marketing such as those embedded in various social media, GotVMail remains ahead of the curve with a host of online, offline, and word of mouth marketing concepts.

We know our products and services are truly outstanding, and we'll stop at nothing to let people know how GotVMail can help them revolutionize the way they communicate. We traverse all media to disseminate our marketing messages - GotVMail has been featured online, on television, and on radio. Our approach is accessible, original, and always fresh.

Customer Support

At GotVMail, the user experience doesn't stop once a customer signs up for our award-winning Virtual Phone System. That's why we offer outstanding Customer Support that operates 24 hours a day, 7 days a week, and at absolutely no additional cost to our customers. Our Support Engineers are patient, dedicated, and eager to help entrepreneurs draw on GotVMail's powerful communication tools.

Customer Support is vital to GotVMail. Members of the Support team are on the frontlines interacting with customers, and surveying the response to new products and services. Using an intelligent ticketing system, as well as a host of other tools, Support Engineers manage customer accounts as well as liaise with multiple departments. This means that Customer Support Engineers must possess both technological dexterity and strong interpersonal skills. A position in on the Support team comes with great responsibility, but also tremendous rewards—Support Engineers are at the forefront of consumer interaction, and their hard work produces immediate results.

Compensation

At GotVMail, we believe the best work comes from happy employees. In addition to valuing your time and promoting a healthy work/life balance, we offer:

In addition, GotVMail offers competitive salaries in order to attract the best employees, and merit-based bonuses to reward those who go above and beyond the call of duty.

Health, Dental, 401k

Apply Online

We are currently seeking candidates in the following areas:

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